Know your rights – consumer tips from Consumer Dispute Resolution
This section of Consumer Dispute Resolution website is here to help you with your consumer-related questions. Each week we add a consumer tip from Dean Dunham which will help you to understand your consumer rights.
Dean Dunham, Chief Adjudicator at Consumer Dispute Resolution answers questions about anything to do with a consumer-related issue so if you want to know your rights about anything from a faulty product to a dispute about the payment of goods, then we invite you to check this page for information to help you.
We also share scams on this page with Dean highlighting the latest scams and advising the public on how to avoid them.
For the latest information and Consumer Tips, please click on a link below:
Buying a car on finance: What are your consumer rights?
Letting agents: What are your rights to complain as a tenant?
The car insurance loophole that could cost you thousands
What are your rights when you’ve paid for parking but you still get a ticket?
How to claim pothole compensation if your car is damaged?
What are your consumer rights when returning products?
What invalidates a warranty or guarantee?
What is Section 75 of the Consumer Credit Act?
Top consumer tips for surviving the sales
Keeping the elderly safe from scams
What are my rights with faulty goods?
What are your consumer rights when downloading online games?
Are Black Friday deals actually providing the consumer a saving?
Myths about your consumer rights during Black Friday Sales
How do I get a deposit back?
5 top tips for Christmas shopping 2016
How to get your money back if you have a faulty Hotpoint tumble dryer?
Be aware – companies being scammed by e-record.co.uk letter
Consumer tips when buying a new or used car
Do I need a TV Licence for BBC iPlayer?
What are my rights with faulty goods?
What is the takeaway scam?
Be aware of Brexit scam emails
Advice for buying a sofa
Be aware of contactless card scams
Know your rights!
- What is The Consumer Rights Act 2015?
- What are my consumer rights when buying in shops?
- What are my consumer rights when buying online?
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