Complaints we can deal with | Types of Complaints | RetailADR

Complaints we can deal with

Complaints RetailADR CAN deal with:

We can deal with most disputes between consumers and traders including disputes in relation to:

Returning goods
Faulty goods
Missing parts
Delivery
Customer service
Pricing
Misrepresentation
Product description

Use of the RetailADR Alternative Dispute Resolution scheme is FREE to consumers and can be used without the need for any independent advice or third-party representation.

Complaints we CANNOT deal with:

We cannot deal with complaints about any of the following sectors:

Financial institutions (i.e. Banks)
Vehicle sales and servicing
Estate/Letting agents
Utility providers (water, gas, electricity)
Phone service providers
Solicitors
Other professional providers

bEFORE COMPLAINING TO US

Page Reader

Real Accessability