5 top tips for Christmas shopping 2016 It’s that time of the year again and for some, the dreaded Christmas shopping is looming. A few of you might have already started your yearly festive purchasing with the majority of us waiting until the week before to get it all done. Either way, if you are yet…
How to get your money back on a faulty Hotpoint or Whirlpool tumble dryer? If you’ve bought one of the faulty Hotpoint or Whirlpool tumble dryers using a credit card you can now claim your money back. Talking to LBC radio on Clive Bull’s Consumer Hour show, Dean Dunham had some good news for customers…
Be aware – companies being scammed by e-record.co.uk letter Dean was back in the LBC studios this week on Clive Bull’s Consumer Hour Show talking about the latest scams, plus answering consumer rights questions from listeners. This show talks about an online scam which involves newly formed businesses who have made a recent entry to…
How much is a TV Licence and do I need one for BBC iPlayer? The main talking point on this week’s LBC show was about the latest changes to TV Licencing. Dean Dunham explained the new changes which affect those who watch BBC iPlayer and warns people of the consequences of being caught without one. TV…
Be aware of contactless card scams Dean Dunham was back in the LBC studios again this week talking to Clive Bull on LBC’s Consumer Hour show. This week’s talking point was about payment card cloning involving contactless card payments. Dean highlights the issue and advises consumers to be vigilant when using them, telling people to…
WHSmith becomes the first airport retailer to give back VAT to customers who are travelling outside the EU This clip from the BBC RADIO 5 live Breakfast show features Dean Dunham highlighting the news that WHSmith is to give back VAT to customers who are travelling outside the European Union (EU). Did you know? When you…
What is the takeaway scam? Dean was back in the LBC studios again this week talking to Ian Payne on LBC’s Consumer Hour show where Dean was asked about consumer problems especially when it comes to scams. This week’s talking point involved a scam which Dean calls ‘the takeaway scam’, a scam Dean was made…
Be aware of Brexit scam emails July is ‘Scams Awareness‘ month and Dean Dunham has been talking to Clive Bull on LBC radio to raise awareness about scams to encourage the public to share their experiences so scams can be reduced. “The only way we can eradicate scams is for people to highlight that they’ve…
Consumer advice for buying a sofa When it comes to buying a sofa a lot of consumers experience the problem of receiving a sofa well after the original delivery date which was agreed with the retailer upon purchase. These unexpected delays can cause inconvenience to many so Dean Dunham advises consumers on what to do to…
How to complain about an airline in the UK Dean Dunham was back in the LBC studios Sunday evening on the Clive Bull show, answering calls about consumer rights, plus highlighting the latest scams. During the show, Dean also announced the big news that there is now an Alternative Dispute Resolution (ADR) body for aviation consumers…
