What to do if a Retailer ignores your Complaint
If you’ve had to deal with goods you've purchased being damaged, faulty, missing bits, or any other problem with something…
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Your Consumer Rights Explained… in Plain English
Most of us buy things every day – whether it’s a laptop, a new t-shirt, furniture or the weekly food…
How to prove an item is faulty: Here’s what you need to know!
Buying a new product should give you peace of mind, not problems. Whether it's a household appliance that stops working…
What to Do if a Retailer Refuses a Refund
Few things are more frustrating than being told you can't have a refund - especially when you believe you've done…
How to give yourself the best Chance of a Successful RetailADR Claim
Your step-by-step guide to gathering the right evidence… And why filing it all up front makes all the difference! Goods…
Why RetailADR looks different now: The Story behind our new Branding
Here at RetailADR, we’re excited to finally unveil our new logo and brand identity! While our appearance has changed, our…
How We Can Help With Your Retail Claim If You Have a Disability
Reasonable Adjustments, accessible formats and extra support – so everyone can use RetailADR, whatever their circumstances. At RetailADR, fairness, independence…
