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  • About Us
    • About us
    • What to do before you come to us
    • Complaints We Can Deal With
    • RetailADR Members
    • RetailADR Members
    • Scheme Rules
    • After Our Decision
    • Complaining About RetailADR
  • Submit New Complaint
    • Make an Online Complaint
    • Download a Paper Complaint Form
    • Representative authority form
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Monthly Archives: June 2017

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  2. 2017
  3. June

What are your rights when buying a new or used car with finance?

Latest NewsBy Zareef HussainJune 26, 2017

Buying a car on finance: What are your consumer rights? It doesn’t matter if it comes fresh from the factory via a shiny forecourt or from a man in the pub in exchange for a fist full of £20s – there are certain rights you always have when buying a car. Complaints about new and…

What are your rights to complain as a tenant?

Latest NewsBy Zareef HussainJune 20, 2017

Letting agents: What are your rights to complain as a tenant? If you’re not happy with your agent – or you think you may have been mis-sold or mistreated – there are avenues to find help I’ve noticed a spike in complaints about letting agents over the past few months, and have received many letters…

The car insurance loophole that could cost you thousands

Latest NewsBy Zareef HussainJune 12, 2017

The car insurance loophole that could cost you thousands One customer got in touch with Dean Dunham after being in a car accident that wasn’t his fault. Little did he know, the insurance firm in question had other ideas. William from Bristol contacted me this week in relation to a dispute he’s having with his…

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