Christmas Shopping Consumer Rights Explained Know Your Consumer Rights Before You Head Out Christmas Shopping It’s that time of year again and whether you love it or hate it we all want our shopping experiences to go smoothly, that’s why we have four Christmas shopping consumer rights you need to know before you make a…
Black Friday Shopping – Know your consumer rights How shopping on Black Friday affects your rights Shops are already releasing Black Friday sales and deals, but as we edge closer to the annual pre-Christmas sales bonanza Dean Dunham explains your consumer rights when shopping in a sale. The 24th November is Black Friday, one of…
Does my Apple phone have a 2 year warranty? Here’s why your Apple phone actually has a two-year warranty With more and more people buying phones on 2-year contracts, the idea that your warranty only lasts 12 months might well be legal nonsense. For the past few years, I have been stressing the need for mobile…
Flight delay compensation rules have changed – this is what you need to know New changes have kicked in this week after two passengers tried to make a very controversial claim. Flight delay compensation has been a hot topic in the media in recent times and this week its back in the limelight again. The…
Your rights if you’re let down when buying online It happens to thousands of people every day – you order an item online – and it just never shows. Here’s what to do it happens to you Have you ever had a purchasing nightmare after trying to bag a bargain from a trader in China?…
Buying a car on finance: What are your consumer rights? It doesn’t matter if it comes fresh from the factory via a shiny forecourt or from a man in the pub in exchange for a fist full of £20s – there are certain rights you always have when buying a car. Complaints about new and…
Letting agents: What are your rights to complain as a tenant? If you’re not happy with your agent – or you think you may have been mis-sold or mistreated – there are avenues to find help I’ve noticed a spike in complaints about letting agents over the past few months, and have received many letters…
The car insurance loophole that could cost you thousands One customer got in touch with Dean Dunham after being in a car accident that wasn’t his fault. Little did he know, the insurance firm in question had other ideas. William from Bristol contacted me this week in relation to a dispute he’s having with his…
What are your rights when you’ve paid for parking but you still get a ticket? Stephen Jones from Solihull contacted me this week about a parking ticket he has been disputing under circumstances that are sounding all too familiar, as lots of people have contacted me over the past six months about the same issue.…
How to claim pothole compensation if your car is damaged? There’s been a huge 63% increase in the number of breakdown’s caused by potholes – but with no other cars involved how do you claim for damage and how do you increase your chances of a payout? Pothole-related breakdowns surged in the first three months…
