Massive BMW recall over potentially lethal fault – the cars affected and what you need to know
Consumer lawyer Dean Dunham explains what BMW’s decision to recall more than 300,000 cars means for drivers.
Here’s what BMW owners need to know about the company’s decision to recall 312,000 cars over a potentially lethal safety fault. BMW made the announcement this week after the BBC’s Watchdog found engines could stall while driving.
Furious motorists have told how they have suffered total power failures on the road. And the German carmaker has been slammed after it emerged it had received complaints about electrical faults since 2011. It is barely a year since BMW recalled 36,410 petrol-driven models over similar problems.
Is my car affected?
This latest recall will cover both petrol and diesel vehicles. The models, made between March 2007 and August 2011, are: BMW 1 series, 3 series, Z4 and X1.
What’s the issue?
BMW have admitted there are problems with the connection between the battery and fusebox.
They say it can degrade with heat and wear, potentially causing the engine to cut out.
My BMW is affected what should I do?
BMW are sending letters to all affected customers in the next three weeks. If you are certain your vehicle is affected, I would advise contacting the dealership where you bought it. Alternatively, you can contact BMW direct on 0800 083 4397.
What are my rights?
BMW are admitting there is an issue as a result of a manufacturing fault. The vehicles are not of satisfactory quality, fit for purpose or as described – as required by the Consumer Rights Act or the Sale of Goods Act in relation to vehicles purchased prior to October 2015.
This means that BMW must carry out the necessary repairs free of charge. It also means that they must do this swiftly and without too much inconvenience to you.
Will I get a courtesy car?
BMW are saying that the repair will take hours not days. If this could cause you a financial loss, make sure you inform BMW and provide evidence.
You shouldn’t be out of pocket due to a manufacturer’s fault.
Dean Dunham – Sunday Mirror
For more information and tips about your consumer rights, please read our other articles in the consumer news section.