Monthly Archives: February 2018

‘Fraudsters took money out of my account AFTER I told my bank to block it’ – your refund rights explained

‘Fraudsters took money out of my account AFTER I told my bank to block it’ – your refund rights explained This will come as a shock to many but there is a major flaw with contactless cards which means that fraudsters can still sometimes use them even after they have been cancelled. The reason for…

When banks HAVE to give you your money back no matter what they say.

When banks HAVE to give you your money back no matter what they say. Each week I’m sent many complaints about banks ­refusing to refund unauthorised payments.The latest is from reader Edward who paid £45 to an independent online trader for an electric toothbrush that never turned up. When £45 more was taken from his card…